pohonmas Platform Account Terms

When you access pohonmas from your Android phone, iOS browser, or desktop, you enter into an agreement with us as the platform operator. Our terms outline how we handle your account, your deposits and withdrawals, your data, and the rules governing games and sports betting. We built these terms around transparency and fair play — every user deserves to understand their rights and our obligations.

This page summarizes the key policies we enforce on pohonmas. We cover account opening, KYC verification, deposit and withdrawal mechanics, game settlement, bonus terms, and dispute resolution. Our full legal terms are available on request, but this guide reflects our actual practice.

Our services are available only where local law permits. Users are responsible for verifying that access and use of pohonmas comply with their own jurisdiction's regulations.

How We Set Up Your pohonmas Account

When you register on pohonmas, we ask for your email, phone number, and a secure password. We verify your phone number via SMS — this confirms you own the number and can receive account updates. Once verified, your account is live, but we cannot process deposits or withdrawals until you complete KYC (Know Your Customer) verification.

Our KYC process requires your full name, date of birth, and a scanned copy of your identity document (passport, national ID, or driver's license). We store this data encrypted on servers in compliance with data protection standards. We use your verified identity to prevent fraud, money laundering, and underage access. On pohonmas, KYC typically completes within hours of submission.

Email verification

We send a verification link to your email. Clicking the link confirms your email address and unlocks account features.

Phone verification

We send a one-time code via SMS. Enter this code to confirm your phone number and enable SMS notifications.

Identity verification

We review your identity document against our database. Approval unlocks deposits and withdrawals on pohonmas.

Account security

We encrypt all stored data and use session tokens to protect your login. You can reset your password anytime from the login page.

Your account belongs to you. We do not share your personal data with third parties except where required by law or to process payments. We do not sell your data, and we do not use it for marketing without your consent. When you delete your account, we retain transaction records for regulatory compliance but remove personal identifiers within 30 days.

On pohonmas, you can view your account history anytime: deposits, withdrawals, bets placed, games played, and settlements. This transparency helps you track your activity and manage your account responsibly. If you notice unauthorized transactions, contact our support team immediately.

Our pohonmas Deposit, Withdrawal, and Game Settlement Policy

We accept deposits via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking Virtual Account, local payment, online payment, and e-wallet. Deposits confirm instantly after payment authorization, and your account balance updates immediately. We do not charge deposit fees. Your funds go directly into your pohonmas wallet and remain there until you place a bet or request a withdrawal.

When you place a bet on pohonmas—whether on Liga 1 matches, Piala AFF tournaments, live-dealer games like Dragon Tiger, or slots like Aviator and Sweet Bonanza—your stake is held in escrow until the round settles. Settlement happens automatically once the outcome is confirmed. For sports bets, we settle within minutes of official match results. For live-dealer and slot games, settlement is instant. For esports markets like Mobile Legends or Free Fire, settlement follows the official tournament announcement.

Withdrawals on pohonmas require verification. We check that your account has no pending bets, no recent chargeback disputes, and no suspicious activity. This review typically takes minutes to a few hours. Once approved, we process your withdrawal to your chosen payment method. Funds arrive in your wallet or bank account within the timeframe set by your payment provider—usually within hours for mobile banking or local payment, and within one business day for bank transfers.

We at pohonmas settle every bet fairly and on time. Your winnings are yours. Your losses are yours. We take no cut, only a small percentage margin built into the odds displayed upfront.

Bonus offers on pohonmas (if any) come with clear terms. We specify the bonus amount, any wagering requirement, eligible games, and expiry date. We do not lock your funds or hide conditions in fine print. If a bonus expires, you retain any winnings from it. Bonuses are not guaranteed — we may withdraw an offer at any time, but we honor all active bonuses.

We enforce game rules consistently across pohonmas. Live-dealer games use standard casino rules — blackjack pays 3:2, roulette spins are independent, Dragon Tiger is one card per side. Slot games display their RTP (Return to Player) percentage, which reflects the theoretical average payout over millions of spins. Sports bets settle according to official league results. Esports bets settle per official tournament records. We do not modify rules mid-game or mid-season.

Our terms on pohonmas remain subject to change. We notify users of major changes via email and in-app notification at least 30 days in advance. Continued use of the platform constitutes acceptance of updated terms. We encourage users across Jakarta, Surabaya, Bandung, Medan, and all supported regions to review these terms regularly and reach out with questions.